Reference no: EM133382879
Develop and analyze project quality metrics and provide both the advantages and disadvantages to project success.
INTRODUCTION
Note: Complete the assessments in this course in the order in which they are presented. Be sure you have completed Assessments 1 through 4 before beginning this assessment.Quality planning is an integral part of project management. The quality management plan describes how the project team will implement quality policies to meet project requirements and satisfy the customers' needs and expectations.A project plan usually includes a quality statement. This document deals with quality planning, quality assurance, and quality control through planning, implementation, testing, and continuous improvement of the project processes and the project deliverables. Since quality planning is one of the key facilitating processes in the project planning process, it must be performed as planned and in parallel with other planning processes.The term quality can assume different meanings, depending on the circumstances in which it is applied. For example, as a customer, your quality requirements may be different from that of the product or service provider.When the customer and the supplier do not share the same definition of quality, they may disagree on the desired outcome of a project, which could potentially result in frustration between the two parties. To minimize disagreements, it is important to develop processes of a quality management plan (QMP) that describes the quality plan, assurance, and control activities for ensuring customer satisfaction.For this assessment, you will develop project quality management sections that will be incorporated into the Project Management Plan template for your selected business-type or IT-type project that includes interrelated quality topics.Note: Complete the assessments in this course in the order in which they are presented.
OVERVIEW
Quality tools are used to identify and establish the quality requirements, assurance, and control for your project. Examples include benchmarking, brainstorming, cost-benefit analysis, diagramming, and charts, to name a few.
INSTRUCTIONS
Conduct research through the Capella library and Internet to identify the necessary quality tools and metrics for your selected project. Using your selected tools such as Microsoft Excel, Project, or Visio, provide a description and a sample of the metrics demonstrating quality planning.For this assessment:
Develop at least three project quality metrics that represent different aspects of quality, are appropriate to the tools you chose, and are appropriate to your selected project. The metrics should reflect items that are measurable in your project.
Develop at least two quality tools that represent different aspects of quality and that are appropriate to the project.
Practice using the tools by filling them out with project information. This is a demonstration of the tools you selected and could include charts and graphs.
Explain how to use the tools and how the tools will be used on the project.
Explain the advantages and disadvantages of each tool.
Update the Project Quality Management - Project Quality Tools and Metrics section of the Project Management Plan template.
ADDITIONAL REQUIREMENTS
Your assessment should meet the following requirements.
Written communication: Ensure written communication is free of errors that detract from the overall message. Complete assessments in a detailed, comprehensive, and error-free manner.
Documents: Project Management Plan Template with the completed Project Quality Management - Project Quality Tools and Metrics section.
References: Include a list of references, including books, Web sites, articles, and other resources.
Font and font size: Times New Roman, 12 point.
COMPETENCIES MEASURED
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Competency 3: Apply the project quality management strategies, tools, and techniques.
Describe at least three project quality metrics that represent different aspects of quality.
Describe at least two quality tools that represent different aspects of quality.
Analyze how to use the tools and how the tools will be used on the selected project.
Describe the advantages and disadvantages of each tool.
Update the Project Quality Tools and Metrics section of the Project Management Plan Template.
Competency 4: Communicate effectively
Communicate effectively in a professional manner consistent with the standards and conventions of project management.