Develop an it help desk for the facilities

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Reference no: EM131995225

Project Aims and Plan

The main aim of our project is to develop an IT Help Desk for the facilities available in a college campus.

Aims

The general aim of this project is to make an online system to solve or fix an IT problem for a college staff by IT support team. So that the investigator has to make survey and investigation to collect the needed information that will help the investigator to find the solution to the software. So that the investigation plan steps will be clarified and explain the plan. The investigator has to write the report after the investigation and find out the reason of chosen the project and specify the problems and make his/her own recommendations to fix the problems.

Objectives

The objectives of this project are:

(i) to enhance the functionality of the IT help desk by developing the Performance Analysis Module in it.

(ii) To be able to generate and customize reports in .txt file according to the functionality provided in the Performance Analysis Module.

(iii) To ease the work of employers and managers in terms their time taken to produce report.

Verified Expert

In this assignment we have studied project plan and analysis for software development.In this assignment we have studied agile methodology for software development.In this assignment we have develop a site for IT help desk using PHP technology.In this assignment we have also studied what are different testing are there and what are the benefit of testing.There at=re black box testing ,white box testing ,Unit testing.In this assignment we have also studied what are the functional and non functional requirement of system.Here we have developed application in PHP and develop pages like login,create ticket etc.

Reference no: EM131995225

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Reviews

len1995225

5/24/2018 7:37:09 AM

i wont to make for me this project and all information is in the fill upload ... more over make the similarity less than 10% RED COLUER – CHANGE ALL MEAN (ALL THIS WORD WRANGE) ORANGE COLUER- I NEED REFORMULATE Chapter 4 and 5 no need write any think me write All word I need 8000 words for chapter 1&2&3&6 IM WRITE IDEA FOR WRITE REPORT PLEASE WRITE MR IDEA THEN WRITE I SEND THIME HOW TO WITE ERPORT

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