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Question: Develop an implementation plan for your service improvement. Make sure you provide timeframes, tasks, and responsible parties (note: it is probably best to develop a chart/exhibit for this). How should the effectiveness of the service improvement be tracked and by whom? What types of internal communications are required to monitor effectiveness and make decisions on corrective actions? What specific considerations are warranted in the development of employee training programs for the proposed service improvement and how should expectations be communicated? What specific factors should be considered in the performance evaluation of the different visible and backstage touchpoints? Do different levels of management need training? Whose performance evaluation be tied to metrics on customer satisfaction, loyalty and/or profitability? Explain.
How Information System/Information Technology helps this industry to survive the crisis? What are your recommendations to the game industry to overcome
What does an organization need to know to write in an SOW? timeline? materials needed? certifications or regulatory requirements?
Why it is important to have contracts when planning an event? Why do we need to train our employees before the event?
How does Barcelona measure performance in quantitative terms? When Andy chastises chefs and GMs on poor numbers, he is using.
What is the difference between a good idea and a good opportunity?- Why might an entrepreneur prefer to launch an entirely new venture rather than buy an existing firm?
How is this idea different than existing products on the market? What is the unmet customer need? (This may be geographic.)
FoodCo files an unfair labor practice charge against the union with the NLRB. Is the union's conduct legal under the NLRA? Explain.
Compare and contrast the arm's-length or adversarial approach to the partnership approach to build customer supplier relationships.
q1. what are the three levels of analysis in our ob model? are they related? if so how?q2. if job satisfaction is not a
What are the three levels of management hierarchy? For each level, which management skills might be considered most important, and why?
"Organizations should be able to hire employees without government interference." - Do you agree or disagree?
Enterprise Risk Management. The enterprise risk management (ERM) framework was developed by COSO to provide managers a formalized methodology to evaluate risk.
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