Reference no: EM132087836

Assessment Task 1

Performance objective

In this assessment task, you will need to demonstrate the skills required to review and develop policies.

You will need to consult with the business manager to develop a sustainability policy that is consistent with organisational approaches to sustainability and complies with legislative and regulatory requirements.

Assessment description

You have been hired as the new environment officer at Tiny Opera Company. You will need to review the Tiny Opera Company case study including their sustainability policy. You need to determine the shortfalls between the sustainability approach and the practices required of Tiny Opera Company and develop the sustainability policy to reflect those requirements.
You will need to present draft policy documents to the Business Manager (your assessor) to agree on the final policy document.

Procedure
1. Review the case study information provided and determine all legislative and regulatory documents that describe compliance requirements for this company.
2. Research best practice models used by theatres and performance spaces.
3. Develop three options for the direction and focus of the policy and consider the likely effectiveness, timeframe and cost of implementing the option. Write summaries of each option to present in your consultation with the Business Manager (your assessor).
4. Meet with the Business Manager (your assessor) to consult on the policy options and decide on the preferred option.
5. Draft a sustainability policy for Tiny Opera Company based on your research, the company information provided and your consultation session. Ensure that you:
a. specify the scope of the policy (who it applies to, relevant standards and legislation)
b. outline Tiny Opera Company's commitment to the policy
c. address areas of sustainability that Tiny Opera Company specifically wants to focus on.
6. Meet with Business Manager (your assessor) to discuss:
a. typical barriers to sustainability policy implementation and possible strategies to address barriers
b. the process you are taking to develop the policy
c. the draft policy and gain approval for your draft.
7. Update your draft policy according to agreements that you made in consultation with the Business Manager.
8. Collate your research into legislation and best practice models and the sustainability policy you have developed into an interim report that includes:
a. an outline of the environmental and sustainability legislation that applies to Tiny Opera Company
b. an explanation of how you developed a sustainability policy that reflects Tiny Opera Company's commitment to sustainability
c. strategies for promoting awareness of the sustainability policy
d. strategies for maximising the impact of the policy (training, marketing, stakeholder engagement).
9. Submit the report, and the final version of the sustainability policy, to your assessor. Ensure you keep copies for your records.
Specifications
You must provide:
- three policy option summaries
- draft sustainability policy
- an interim report that includes:
? an outline of the environmental and sustainability legislation that applies to Tiny Opera Company
? an explanation of how you developed a sustainability policy that reflects Tiny Opera Company's commitment to sustainability
? strategies for promoting awareness of the sustainability policy
? strategies for maximising the impact of the policy (training, marketing, stakeholder engagement)
- final version of the sustainability policy.
Your assessor will be looking for:
- reading skills to interpret documents to determine legislative requirements
- writing skills to prepare documents appropriate to the context and audience
- oral communication skills to:
? present information and seek advice using questioning and listening skills
? use appropriate conventions when communicating with stakeholders
- numeracy skills related to timeframe and costs of policy options
- work skills to:
? modify policies and procedures
? lead consultation with stakeholders
? plan work activities of yourself and others
? systematically gather information, set goals and evaluate options
- knowledge of applicable environmental or sustainability legislation
- knowledge of sources of information that can be used to plan and develop the organisation's sustainability policy
- knowledge of policy development processes and practices.
Adjustment for distance-based learners
- Consultation with the Business Manager (your assessor) can be completed via videoconferencing technology (such as Skype) or via email as agreed with your assessor.
- Documentation can be submitted electronically or posted in the mail.
- A follow-up interview may be required (at the discretion of the assessor).

Assessment Task 2

Implementation and presentation

Performance objective
Using the Sydney Opera House corporate documents as well as additional information provided, you will develop an implementation plan and monitoring strategy to achieve targets.
For this assessment you will alsocommunicate sustainability requirements to Sydney Opera House employees (other learners acting as employees) by developing and delivering a presentation or training session.

Assessment description
For this assessment task, you will review corporate information available from the Sydney Opera House and use the targets provided to develop an implementation plan and monitoring strategy to meet those targets.
Then, using your implementation plan, the Sydney Opera House Environmental Sustainability Policy, and other Sydney Opera House documentation, develop a 10-15 minute presentation or training session to deliver to internal employeesof the Sydney Opera House. You shouldoutline the Sustainability Policy and what it means to Opera House staff.As part of this presentation, you must describe how the revised processes will be implemented and managed.
You will need to promote the policy and its expected outcomes and explain how the outcomes affect key stakeholders.
You will also need to assign and outline responsibilities for using recording systems to track sustainability improvements.

Procedure

Part A
You will develop an implementation plan and monitoring strategy to meet Sydney Opera House targets provided.
1. Review the Sydney Opera House vision, mission, goals and policies, especially the Environmental Sustainability Policy. These documents are available from the Corporate Information page.
2. Complete a sustainability implementationplan (using the template provided in Appendix 2) to implement the Sydney Opera House sustainability policy and meet the sustainability targetsset out in Appendix 1. In the implementation plan, include:
a. two or more actions for each target (listed in Appendix 1)
b. at least one action that involves staff training
c. at least one action that involves communication to staff through a presentation.
3. Develop a monitoring strategy(using the template provided in Appendix 3) for meeting the targets that includes:
a. key outcomes expected for each action and person
b. metrics/key performance indicators for each action
c. a method of gathering and recording data on sustainability performance.
4. Arrange a meeting with your assessor to explain the actions you've chosen and gain approval for actions from your assessor. You and your assessor will also need to discuss and agree upon a method of recording audience feedback to your presentation or training delivered in Part B of this task.
5. Submit the implementation plan and monitoring strategy to your assessor. Ensure you keep copies for your records. You will need to refer to this implementation plan in Part B of this task as well as in Assessment Task 3.

Part B
Using your implementation plan, you will develop a presentation or training session for Sydney Opera House employees. Your aim is to use the presentation or training to improve resource efficiency at the Sydney Opera House.
1. Using your implementation plan, choose to either design and deliver a presentation (according to the action that involves communication to staff through a presentation) or a training session (according to the action that involves staff training) to Sydney Opera House staff.
2. Review the organisational structure (see Appendix 4) to determine the appropriateaudience for the presentation or training session.
3. Develop a 10-15 minute presentation or training session in accordance with your implementation plan. Design the presentation or training to improve resource efficiency in some area (e.g. how to use new waste systems in the cafe) and include a short procedure to help achieve targets in the implementation plan.
4. During either your presentation or trainingyou will need to include:
a. abrief description of the Sydney Opera House Environmental Sustainability Policy and its expected outcomes for stakeholder groups (you can access the Environmental Sustainability Policy from <https://www.sydneyoperahouse.com/environment/greening_the_house.aspx>)
b. an outline of Sydney Opera House systems and procedures that relate to sustainability
c. information for staff as to what their responsibilities are, what activities they are to carry out and what outcomes are expected
d. additional time (5-10 minutes) for questions and comments from staff.
5. Distribute feedback questionnaires (if this is your method of measuring your audience's understanding and engagement) and collect these at the completion of your presentation/training. Ensure you keep copies of questionnaires or other form of measuring audience feedback for use in Assessment Task 3.

Assessment Task 3

Implementation review

Performance objective
For this assessment you are required to demonstrate the skills required to review the success or otherwise of theimplementation of actions from your plan in Assessment Task 2. You will need to evaluate records to identify trends and determine the efficacy of policy and procedures. You will need to recommend changes to policy where performance improvement is required.
Assessment description
You are required to complete a review ofthe implementation of resource efficiencyactivities developed in Assessment Task 2.As part of the review process you are undertaking, you need to ensure that you:
- monitor and review records of implementation (provided to you by your assessor), and identify trends or apparent areas requiring ongoing action
- document the outcomes of the implementation strategy and evaluate the success or otherwise of the policy and sustainability management
- review audience feedback to your presentation/training from Assessment Task 2
- recommend modifications to the policy and management of sustainability.

Procedure
1. Review the reports that document resource use at the Sydney Opera House (provided by your assessor). Note that there are four spreadsheets available in the document provided. You can navigate between the records by selecting the tabs at the bottom of this Excel document.
2. Review the Sydney Opera House Environmental Sustainability Policy, Environmental Sustainability Plan, and other Sydney Opera House corporate information and policy documents at:<https://www.sydneyoperahouse.com/About/CorporateInformation_Summary.aspx>.
3. Review the audience feedback from Assessment Task 2.
4. Review the resource efficiency targets provided in Assessment Task 2 and the related actions you created for each target in your implementation plan. For the purposes of this assessment, assume that the actions you developed were implemented in FY 06/07 at the Sydney Opera House.
5. Using the data provided(in the spreadsheets given to you by your assessor) and the corporate information available to you, develop a written report that includes:
a. graphs or charts that could describe or summarise progress towards established targets
b. an evaluationof the graphs or charts to identify trends in data and analyse datatargets identified in Assessment Task 2
c. a description of the success and/or shortfalls of the implementation of sustainability and communication targets based on:
i. trends in resource use
ii. audience feedback from Assessment Task 2
d. a description of trends that may require remedial action; include a plan that describes how these areas can be continuously improved in the future
e. a review of Sydney Opera House policies' coverage of measuring and analysing resource consumption to determine how the recording of resource consumption is currently addressed in policy
f. recommendations for improvements to policy, communication and management of sustainability based on datataken from analysis of records.
6. Submit your report to your assessor along with a list of the stakeholders who would need to receive your report.
Specifications
You must provide:
- a written report.
Your assessor will be looking for:
- reading skills to analyse and evaluate complex texts to determine trends
- writing skills to research plans and prepare documents appropriate to the context and audience
- numeracy skills to calculate numerical information
- work skills to:
? use appropriate conventions when communicating with stakeholders
? gather relevant information and evaluate outcomes
- knowledge of environmental or sustainability legislation applicable to the organisation
- knowledge of sources of information that can be used to plan and develop the organisation's sustainability policy.
Adjustments for distance-based learners
- No variation of the task is required.
- A follow-up interview may be required (at the discretion of the assessor).
- Documentation can be submitted electronically or posted in the mail.

Attachment:- Assessment-Tasks.rar