Reference no: EM133086852

You are the buyer at Denigee's Outdoor Superstore, a nationwide chain of home and patio stores. The vendor representative from "Patio Expressions" calls you to tell you that this month's major delivery of Spring patio accessories is going to be a month late due to a problem with shipping. The vendor wants an extension on the purchase order, so he can deliver the merchandise when it arrives at his distribution center.

Think about what you need to consider, what you need to communicate, and what do you need to negotiate. In this scenario, you have the benefit of knowing more about the vendor's position than you would in a "real life" negotiation. Use it to your advantage.

Apply what you've learned to develop an entire dialogue. Use the negotiating techniques you learned, including active listening and body language, to create your negotiation conversation.

Present your dialogue and explain how the negotiating techniques and structured steps used in your vendor conversation will result in the predicted outcomes.