Develop an approval process for workplace solutions

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Reference no: EM133091223

BSBCRT611 Apply critical thinking for complex problem solving

Task 1 - Knowledge Questionnaire

Question 1

Identify what legislative framework and organisational policy and procedures may apply to the following workplace problems.
List two (2) legislations or regulations and two (2) organisational policies and procedures that are applicable to each problem.

Question 2

Describe three (3) critical and creative thinking techniques of choice that may be used to resolve complex problems in the workplace.
For example:
• Brainstorming
• Mood boards
• Storyboarding
• Mind mapping
• Design Thinking
• Solution tree
• Metaphorical thinking
• SCAMPER
• Six hats
(50-100 words/description)

Question 3

Identify and list three (3) possible advantages and three (3) possible risks in developing solutions for identified workplace problems.
Explain why it is crucial to determine advantages and risks in developing solutions for workplace problems; and how they can be determined.

Question 4

Outline a decision-making process of choice to solve complex problems, and identify and list four (4) barriers to effective decision-making.

Question 5

Briefly describe five (5) information sources relevant to determining a workplace issue, including desk research and stakeholder consultations.
Consider, for example:
• Reviewing internal organisational reports
• Using national databases such as ABS
• Consulting industry research databases such as IBISWorld
• Interviewing Subject Matter Experts
• Checking past projects
• Benchmarking against other businesses and/or best practices in the industry
• Attending networking events such as conferences and seminars
• Completing formal or informal training

Question 6

Discuss what organisational requirements should be considered when developing and presenting a brief and a feedback register-mention at least three (3) requirements in your discussion.
Explain why you should consider those requirements in your answer.

Question 7

Develop an approval process for workplace solutions. You can use a flow chart, a step-by-step process, or you can describe the process.

Attachment:- critical thinking for complex problem solving - Assessment_Task_1.rar

Reference no: EM133091223

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