Develop a three-point scoring guide

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Question

For each of the five tasks, think of examples of both effective and ineffective performance that you have observed or have been a part of. Use these to develop a three-point scoring guide (i.e. example of a poor answer, a typical answer, and a good answer) for each interview question you developed

Job title: Logistics specialists

-Resolving customers' questions and concerns, and provide answers and solutions
-Managing database records,
-Maintains customer records by updating account information.
-Ensure proper customer service is being delivered by closely working with the floor
-Assist with placement of orders, refunds, or exchanges.

Reference no: EM132940441

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