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Develop a simple session plan to train employees

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Reference no: EM133039204

Develop a simple session plan to train employees in current customer service systems of Apple computer Inc, including the explanation of the rights and responsibilities of customers and relevant consumer law.

Include a checklist, self reflection activity, to demonstrate compliance with current customer service system and standards, for example it could include the employee is wearing the company uniform ; customers are served with specified time frame, etc

Reference no: EM133039204

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