Develop a service program for organization

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Reference no: EM133017392

3-step process considering your work placement customers and the services they need. Your report can be based on your discussion with supervisor.

1. Develop a service program for your organization (work placement facility) which includes at least three different customer-focused services. Make sure you include clear strategies, methods, staffroles and responsibilities, and monitoring/evaluation methods in the plan. Document your plan clearly using organizational templates and following all relevant policies and procedures.

2. Implement the service plan that you created in question one. Oversee all tasks and services, andmake sure that all activities are carried out in strict accordance with the plan. Make sure customershave their needs and requirements met, and that customer service is prioritized in all interactions.

3. Evaluate the service program you implemented in the previous question and identify at least three strengths and three weaknesses. Take action to revise the plan, in order to capitalize onstrengths and improve weaknesses.

Reference no: EM133017392

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