Develop a service blueprint to map the customer relationship

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Reference no: EM133593314

Assignment: Operations and Finance Strategies (Strategic Business Plan

Learning Objective

1. Evaluate how economics, government, and law affect value creation in the global context.

2. Contribute to team goals and objectives through participation and collaboration.

Scenario:

Your strategic business plan is coming due for submission to the group of angel investors funding the development of your virtual online fitness clothing business, and they are looking forward to reviewing it.

Task: Strategic Plan Requirements:

Name of the business is: NARs

Type of business: virtual online fitness clothing business

Question A. Develop an introduction to this project based on the questions below

Question B. Determine the location of your virtual online fitness clothing business. Every business needs an address for several reasons, even a virtual online fitness clothing business. Determine what those reasons are, and why you chose that location. Do not forget management and maintenance of facilities if a physical location is needed.

Question C. Develop a technology plan outlining all of the types of technology you will need to operate your virtual online fitness clothing business.

Question D. Determine the tools and equipment needed to operate your virtual online fitness clothing business.

Question E. Determine performance milestones and design key metrics to measure success.

Question F. Develop a service blueprint to map the customer relationship and transaction process and explain the map's significance.

Question G. Develop a procurement process to streamline the acquisition of inventory and capital expenditures, as needed.

Question H. Determine and plan the financial operations of your virtual online fitness clothing business.

Question I. Conduct an analysis to determine risk to the virtual online fitness clothing business. Devise a plan to mitigate identified risks.

Question J. Determine the type of insurance your virtual online fitness clothing business needs.

Question K. As senior partners in the virtual online fitness clothing business, determine compensation packages for each virtual team member and recommend an equity structure in partnership with the angel investors for your virtual online fitness clothing business.

Question L. Explain any operational and financial checks and balances that will be implemented to protect the interests of the investors.

Question M. Based on estimates from market research, product pricing strategies, and promotional campaign predictions, develop a 3-year sales forecast for each product of your virtual online fitness clothing business.

Question N. Develop an operating budget for your virtual online fitness clothing business.

Question O. Develop cash flow, profit and loss, balance sheet, and break-even analysis forecast projections for your virtual online fitness clothing business.

Question P. Determine if additional funding from the angel investors or contributions from the virtual team are needed to operate your virtual online fitness clothing business.

Question Q. Determine the return on investment for any angel investor and virtual team member funding.

Question R. Develop an conclusion to this project based on the answers to the questions above.

Reference no: EM133593314

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