Develop a problem management audit program for acs

Assignment Help Management Information Sys

Reference no: EM131899610

Problem

1. You have been asked to write an audit program to review the problem management function for a software vendor that provides technical support over the Internet. Prepare a scope, an objective, and a list of 10 audit steps to be performed.

2. Discuss possible approaches to training end users.

3. Develop a problem management audit program for ACS.

Reference no: EM131899610

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