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Develop a plan to resolve an issue

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Reference no: EM132885652

You are the chair of the TQM committee for a large, multi-specialty practice that has 7 clinics. Each team must use strategies and resources appropriate to develop a plan of action to resolve the issue described below. Each plan needs to describe the steps that need to be followed, titles or job functions of people who need to participate, tools or strategies (surveys, brainstorming, etc.) that will be used and how the data gathered will be used to solve the problem or improve the process as described below:

Part 1

Part 1 will identify the potential cause(s) and develop a plan to resolve an issue that resulted in 3 lawsuits (risk management) being settled by the practice paying money last year - all related to patients not being told by the practice that lab or imaging results were abnormal. (Risk Management)

Reference no: EM132885652

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