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Sarah Nelson was the receiving department supervisor for a Fortune 500 manufacturer. lCine of the tasks in the receiving department was weighing products by placing them on a floor scale. The weight was written on paper that was stapled to the product box. New technology, a scale mounted on a lift truck, eliminated the need for the floor scale and the job of floor scale operator. Sarah's boss asked her to implement this new technology and do away with the floor scale operator job. Clarence was the floor scale operator. Although his job was to be eliminated, he would be reassigned to another job. :orfu nately, the business was growing and other work was available. Clarence was the department's senior employee. This was one of the highest paid and easiest jobs in the department. He performed these duties well and had one of the best attendance and safety records. Many employees quietlyjoked this monotonous and simple job was ideally suited to Clarence. Before joining the company. Clarence was a boxer and an alcoholic. These activities exacted their toll on him. He walked slowly, was quiet, and sat alone during lunch and breaks. Employees and managers rarely talked to Clarence. They avoided him. They knew him only as a former boxer and recovering alcoholic. As his supervisor. Sarah planned to involve Clarence in implementing this new technology. It was her goal to turn Clarence into an ally and champion for this labor productivity project.
Instructions:
How can Sarah gain Clarence's support to eliminate his job? Develop a plan of action to gain Clarence's support.
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