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Boston Electric Generators has been getting many complaints from its major customer, House Station, about the quality of its shipments of home generators. Daniel shimshak , the plant manager, is alarmed that the customer is providing him with the only information the company has on shipments quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 279 shipments have been turned in. They show the following over past 8 weeks: Week # of Shipment # of shipm/defects Incorrect bill lading Inc Truck load Damaged Product Trucks late 1 23 5 2 2 1 2 31 8 1 4 1 2 3 28 6 2 3 1 4 37 11 4 4 1 2 5 35 10 3 4 2 1 6 40 14 5 6 3 7 41 12 3 5 3 1 8 44 15 4 7 2 2 Even though Daniel increase his capacity by adding more workers to his normal contingent of 30, he knew what for many weeks the exceeded his regular output of 30 shipments per week. A review of his turnover over the past 8 weeks shows the following: Week No. of No of Total No. of New Hires Terminations Workers 1 1 0 30 2 2 1 31 3 3 2 32 4 2 0 34 5 2 2 34 6 2 4 32 7 4 1 35 8 3 2 36 A) Develop a scatter diagram using total number of shipments and number of defective shipments. Does there appear to be any relationship? B) Develop a scatter diagram using the variable turnover (number of new hires plus number of terminations) and the number of defective shipments. Does the diagram depict a relationship between the two variables? C) Develop a Pareto chart for the type of defects that have occurred. D) Draw a fish-bone chart showing the possible causes of the defective shipments.
How might principles of scientific management be useful to spring industries?how might principles of scientific management be useful to spring industries?
Assuming that Ambit is a willing acquisition target and alliance partner, what are two factors that Pfizer should consider while choosing whether to acquire Ambit or collaborate with it?
what should be your competitive priorities and illustrate what capabilities do you want to develop in your own core and support processes.
Companies can be hurt by rapid changes in exchange rates even if their initial hedging actions appear reasonable. Explain how the VW case reflects this situation and what it could have done differently to manage the adverse impact of dollar deprec..
You are trying to concentrate during an examination but you get distracted by the sound of another student tapping her pencil on her desk. Which of the following stages of the information processing model are you in?
Annual holding cost is $3 per slicon chip. The optimal ordering quantity is 1600 chips per order. What is the assumed ordering cost, i.e. S ?
the naive approach, a weighted average using .60 for august, .30 for july, and .10 for june. which method seems least appropriate. what does use of the term sales rather than demand presume?
Indicate how the human resource management strategies of these companies might be similar or different. Provide a rationale for your conclusions using relevant concepts from the text and peer reviewed articles.
What are the two external dimensions of the SPACE Matrix?
The maker of the world famous chocolate chip cookies needs to design a product layout for a new product, mint chocolate chip. the company plans to use this new production line eight hours a day in order to meet projected demand of 1,440 cases per day..
From the samples you determine the fraction defective is 0.05 and the standard deviation is 0.01. If the desired confidence level is 99.7 percent, what is the resulting UCL value for the line?
A firm is planning to conduct a study on the quality dimensions of its products and wants to determine the sample size required to estimate the process mean with a sampling error of at most 0.1 at a 90 percentage confidence level.
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