Reference no: EM132253635

Part A - Plan and develop the business plan

Your Task:

You are required to review the existing business plan where available and plan and develop a new business plan for the organisation, addressing all criteria outlined below:

Where the organisation has a an existing business plan, review and evaluate the following documentation if there is no existing business plan these need to be developed using for example the provided resources listed above. Create a draft and consult with your selected stakeholders to clarify or verify each aspect.

Attach a briefing document which outlines with whom you have consulted and details of what was discussed.

You need to reference each source you access to research information like statistics, products, legislation etc. and attach this as a bibliography to completed work.

As a guideline the following key points need to be addressed (based on the Business template xx) - your format may however vary:

1. Summary
1. The Business
2. The Market
3. The Future
4. The Finances

2. The Business
1. Business details
2. Registration details
3. Business premises
4. Organisation chart
5. Management & ownership
6. Key personnel
7. Products/services
8. Innovation
9. Insurance
10. Risk management
11. Legal considerations
12. Operations
13. Sustainability plan

3. The Market
1. Market research
2. Market targets
3. Environmental/industry analysis
4. Your customers
5. S.W.O.T. analysis
6. Your competitors
7. Advertising & sales

4. The Future
1. Vision statement
2. Mission statement
3. Goals/objectives
4. Action plan

5. The Finances
1. Key objectives & financial review
2. Assumptions
3. Start-up costs for [YEAR]
4. Balance sheet forecast
5. Profit and loss forecast
6. Expected cash flow
7. Break-even analysis

6. Supporting documentation

Part B - Monitoring the performance and responding to performance data post implementation

Your Task:
This section of the project requires you to answer a series of questions and scenarios relating to monitoring performance and responding to performance data. Each question must be answered.

1. Using your completed business plan, who are the relevant parties to whom you need to communicate the business plan? Which details does this need to include for each party in terms of performance requirements and timeframes?

2. What are the skilled labour requirements in the organisation to implement the business plan? Provide an overview of skilled labour in each department.

3. Provide 2 examples how you could test the performance measurements you have set for your business plan.

4. List S examples for reports and when these would have to be provided to the various departments in your organisation in terms of timelines and importance.

5. You have noticed that an important product line offered by your organisation becomes inconsistent due to supply issues. Which actions do you need to take?

6. On occasion it may be necessary to refine performance indicators as the set target is exceeded or can no longer be achieved. List 2 examples where a performance indicator needs to be refined.

7. Your Food and Beverage department showed an underperformance of targeted sales by S % last month and again by 7 % this month. The occupancy rate at the hotel for the same period showed an increase of average 4% with high profile customers and the number of covers in the restaurant increased on average by 7 %. There have been also a number of indications from customers that service attendance is average. Which potential factors for training could this indicate?

8. What is the purpose of continuous improvement? How would this be reflected in a business plan? Provide 2 examples.