Develop a mission and vision statement

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Reference no: EM133617122

Question: Teams will introduce a new company (Any industry or business size)

Introduce vour business

Develop a mission and vision statement

Identify your target audience (customers/ clients)

Identify what positions are needed in the company (Leadership to frontline workers)

Identify the skills/characteristics employees needed

Develop an employee training plan (explain what employees need to know to ensure customer service)

Develop a customer complaint process

Develop a process to address customer complaints

Explain why customer service is important to your business.

Include references, resources and examples

Reference no: EM133617122

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