Reference no: EM133528763 , Length: word count:1500
CASE STUDY - XYZ Telecom Case Study
Your task is to develop a learning and development proposal to meet the needs of an identifiable group of individuals within a specific organisation. This will be based on a provided case study (XYZ Telecom Case Study). Alternatively, you can choose to write about a group within your own workplace (with approval from the Subject Facilitator). The learning and development (L&D) proposal should describe and analyse appropriate interventions for the group, within its specific workplace context. The task aims to provide you with the opportunity to apply the theoretical concepts introduced within the subject to a practical management/HRD context.
Write your proposal from the perspective of you as an HRD professional, writing to senior management for approval. A key criterion is the ability to convince senior management, as the decision makers, that the proposal is both necessary and will produce positive organisational outcomes. In addition, you will need to develop a Learning Plan to support your proposal, which you will include as an appendix item. Please note that the appendix is not considered part of the word count.
This assessment is linked to the Individual Verbal Pitch Assessment, in which you will be providing a simulated verbal ‘pitch' to the senior management team within the relevant organisation, to support this written proposal.
In this assessment task you should:
• Read the case study carefully (XYZ Telecom Case Study) to develop a good understanding of it.
• Analyse, propose and describe L&D interventions appropriate to the workplace group and its context.
• Underpin your proposal with adult learning and related learning and development and/or HRD theory and apply these to the specific group and organisational context.
• Research specific competencies related to a job role/group and sector.
• Write a coherent L&D proposal to a specific management audience and for a specific HRD group/purpose.
• Apply both formal and informal workplace learning to your proposed strategy for addressing the skills and knowledge ‘gap' of your workplace group.
• Demonstrate insight, originality and critical thinking in your analysis and proposed strategy
In formulating your Learning Plan you should:
• Research examples online to help you to formulate your template (you may choose to use a column template for example). Please also see the samples provided on the LMS for this subject. Part of the task is deciding on the aspects that your Learning Plan will include.
• Formulate your Learning Plan with the intended audience in mind. Once completed the target group should be able to use it with relative ease and refer to during their learning.
• Apply the 70:20:10 Model in formulating your Learning Plan.
Formatting your Workgroup Learning and Development Proposal:
Your proposal should be written in a neat, professional and engaging manner using report format, meaning that you need to develop coherent, well-supported and logical arguments following a basic report structure.
The report should be approximately 1,500 words not including: in-text referencing, references list, appendix, headings, table of contents. Please use standard fonts (Times New Roman, Calibri, Arial) and readable font sizes (10-point or larger) throughout, including in any graphics that you create. Use 1.5 or double spacing and 2.54cm (1 inch) margins. Please see ‘Research and References' for research expectations.
Your proposal should include the following elements:
Cover Page
• Include report title, your name, and your student id number
Executive Summary
• This is a short synopsis of the report's purpose, findings, and recommendations. This section appears first, but it should be written last. The executive summary is usually less than than 10% of the total report length.
Body of Proposal (note that 'Body' or 'Body of Proposal' is not an actual or appropriate heading)
• See the Suggested Key Headings (below)
Appendix
• Learning Plan
• Other detail, if required.
Suggested Key Headings
Proposal Objective
• background information
• key objective(s) (consider also related organisational objectives)
• needs analysis conducted (observation; case study; other).
Workgroup Profile
• description of the group's composition, work roles, demographics
• description of human capital and experience level
• description and analysis of key core capabilities and relationship to organisational goals.
Problem Statement/Competency Gap
• description and analysis of the performance issues/knowledge gap/impact on client and/ororganisation.
Needed Competencies/Skills
• description and analysis of needed knowledge, skills and competencies
• analysis and appropriateness of current L&D policy/approach.
Overview of Proposed Learning and Development Strategy
• description of benefits.
Proposal Details: Key Learning and Development Interventions
• description of Individual intervention: (e.g. training course, team building, mentoring). Refer to theory and research to support discussion and analysis - each intervention should be considered separately
• benefits and outcomes: describe and analyse proposed benefits and anticipated outcomes for the learner group and the organisation design considerations: consider design considerations for each intervention (e.g. learner profile considerations, group dynamics)
• design considerations: consider design considerations for each intervention (e.g. learner profile considerations, group dynamics, work load, costs, reinforcement once completed, potential customisation)
• implementation factors: provide timeframe for achievement, required resources, location details, potential costs
• validation of learning: consider how the learning will be measured, e.g. observation, production of a specific item of work, course completion.
• obstacles and challenges (e.g. motivation of participants, design considerations, cost, etc.).
Learning and Development Proposal Evaluation
• how the success of this L&D proposal will be evaluated (consider knowledge transfer and workplace reinforcement; refer to theory). Conclusions/Action Plan initial action plan (in brief). Appendix Learning Plan and other detail if required.
Conclusions/Action Plan
• initial action plan (in brief).
Research and References
You are expected to take a scholarly approach and your analysis, which should be informed by relevant theory and research from HRD or adult learning.
Attachment:- Learning and development proposal.rar