Develop a graph for call center

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Reference no: EM1339031

A call center has the following inputs to track.

1.Calls into the call center per hour

2.Agents answering the phones per hour

3.Calls that are not answered for a short time period. Delayed time in minuets

4.Abandon calls per hour (customers that call and then hang up after short period of time on hold).

My assignment is to develop a graph which shows these inputs and the results in an easy to follow form. A trend line is also required to track at least 3 variables.

Reference no: EM1339031

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