Reference no: EM132631282

Yennefer of vengerberg the only daughter of Witcher Laundry Inc. Witcher Laundry is a clothes drying, pressing and cleaning organization with several brancher. When Yennefer inherited her father's business, she was surprised to discover that her father had not formally evaluated any employee's performance for all the years that he had owned the business. His father Voldemort's position was that he had "a hundred higher-priority things to attend to," such as boosting sales and lowering costs, and, in any case, many employees didn't stick around long enough to be appraisable anyway. Furthermore, contended Voldemort, manual workers such as those doing the pressing and the cleaning did periodically get positive feedback in terms of praise from Voldemort for a job well done, or criticism, also from Voldemort, if things did not look right during one of his swings through the stores. Similarly, Voldemort was never shy about telling his managers about store problems so that they, too, got some feedback on where they

This informal feedback notwithstanding, Yennefer believes that a more formal appraisal approach is required. She believes that there are criteria such as quality, quantity, attendance, and punctuality that should be evaluated periodically even if a worker is paid on piece rate. Furthermore, she feels quite strongly that the managers need to have a list of quality standards for matters such as store cleanliness, efficiency, safety, and adherence to budget on which they know they are to be formally evaluated.

Q1: Develop a detailed performance appraisal plan for the managers at Witcher Laundry.