Develop a clear and specific position description

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Reference no: EM133165362

As the newly appointed operations manager for a medium sized company, one of the first issues you've identified is the lack of structure and guidance offered to staff, because the current position descriptions are very poorly written. Obviously, a lack of clear structure and guidance is adversely affecting client service standards.

Develop a clear and specific position description that will be communicated to each staff member prior to the next major event. Include a minimum of eight (8) points that you consider are essential to improving service standards in the short term.

Like all new systems, the development, introduction and review of the position description must be SMART.

Outline the review process you will use to ensure the improved service standards you are looking for are achieved.

Reference no: EM133165362

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