Develop a business case for cloud storage adoption

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Reference no: EM132366840

Case Study to Solve an IS Problem

Course objective:

LO-2: Solve problems associated with information systems both theoretically and practically, and critically reflect on their effectiveness on management processes

LO-3: Communicate professionally and effectively in written and oral communication to various audiences

Assignment - Specification

This assignment is case study-based report. You will be submitting a report in Ms word and PowerPoint presentation

Introduction

Most Chief Information Officers (CIOs) are already aware of the benefits of adopting Cloud storage. However, they often lack a clear idea on how to carry out the transformation to cloud environment in a structured manner. In most cases, cloud solutions are usually adopted using an ad-hoc, less tactical approach, leading to a more complex and fragmented information technology landscape with increased costs. Nonetheless, cloud undeniably has significant potentials and benefits with respect to business value creation.

This assignment is aimed at creating a business-case driven approach for deciding which Cloud option is most valuable, and capable of unlocking optimal business value for Telelink casevia thorough evaluation of the cloud option's benefits - from both IT and business perspectives.

CASE STUDY: Develop a Business Case for Cloud Storage adoption

You are an Information Systems consultant to Telelink, a medium sized telecommunications company in Auckland. Telelink conducts surveys, takes product orders, mails out information kits, and provides reception and 0800 services. Telelink has grown to become one of New Zealand's largest contact centres. The company offers services such as database management, lead generation, customer retention, and payments processing and works with technologies such as email, internet and texting.

The CIO of Telelink has asked you to explore Cloud storage options for her company. In order to create a holistic and coherent roadmap, your required to prepare a business case report and presentation (not more than 20 slides) that capture thefollowing:

A. Telelink "As-Is" Environment: Correctly analyseTelelink's current IT landscape with respect to the firm's long-term business objectives.

You may structure your discussion around the following points:
o Underlying technology
o Total cost of ownership including cost of Labour
o Governance and organisation
o Risk management
You can make logical assumptions especially in a situation where certain information is not available.

B. Evaluate and select appropriate Cloud solution and deployment model:
You are required to capture the following:
a. Cloud solution selection process: Show the steps taken for selecting a cloud provider, deployment and/or service models from potential alternatives.

b. Provide a short overview of your selected cloud service provider.
For example, if you have chosen AWS as your preferred provider, you need to provide clear justification for your decision. You can compare the benefits (such as the SLA options-availability, security, reliability etc)with both on-premiseand other competing providers. (Note: provider must be either NZ based or Global Cloud serviceprovider)

C. Critical assumptions and Constraints: If you have used some assumptions or constraints in your business-case, they must be clearly described. In addition, you should state organisation policies to be developed or modified where necessary.

D. The method to be used for migrating from on-premise servers toCloud:

Discuss the method used for migrating from on premise to cloud.

E. Quantify Cost, Investment and strategic opportunities: Analyse new investments to be made both short- and long-term including cost of managing Cloud environment, upgrading your data Security framework to protect clients' and your firm's data and ensuring the integrity of data on servers and end-userdevices.

F. Validate your business case using the following indicator:
a. Return on Investment
b. Quality of  service

G. Reflect on your overall business-case using the following options with appropriate recommendation: (i) Do nothing (keep the current locally managed server) (ii) Migrate critical aspect of the business to Cloud (iii) Consider total migration. In addition, you can compare the Telelink "As-Is" Environment with your proposed cloud storage environment. Your comparison should include technology optimization (Scaling, Price, Service), Transformation Impact (government Policy, Application Optimization, compliance, business alignment, Security, On demand and OperationalIntegration) (10 marks)

H. Professional presentation (Quality of writing + Grammar + References +Formatting +Structure)

Reference no: EM132366840

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Reviews

len2366840

9/6/2019 12:59:29 AM

Professional The report demonstrates: presentation • Accuracy and fluency in terms of academicwriting • A good flow of concepts with logical argument andsupport • Critical comment (not justdescription) • Excellent diagrams and tables are used (whererequired) • Academic sources and references used properly Excellent meets all the requirements for this section 9 – 10 Very Good work – meets most requirements Only minor issues or lapses 7 –8 Adequate work 5 – 6 Weak – does not meet the requirements 0 – 4 Marker’s comment: /10 Total /85

len2366840

9/6/2019 12:59:18 AM

Reflection on overall business-case This section should provide insight into: • Unique business values of proposed cloud option with respect to the current IT landscape of the firm. • Recommendation – should reflect transformation impact, IT resource optimization and businessvalues. Excellent meets all the requirements for this section Insightful, well-illustratedand supported 9–10 Very Good work – meets most requirements Only minor issues orlapses 7–8 Adequate work – covers the ground Not much depth, illustration orsupportoffered 5 –6 Weak – does not meet the requirements Lacks depth or support attentiontodetail 0 – 4 Marker’s comment: /10

len2366840

9/6/2019 12:59:11 AM

Validate your business case using ROI The business case validation provides insight into: • Cloud Return on Investment.(ROI) • Expected Quality of service(QoS) Excellent meets all the requirements for this section Insightful, well-illustrated and supported Very Good work – meets most requirements Only minor issues or lapses Adequate work – covers the ground Not much depth, illustration or support offered Weak – does not meet the requirements Lacks depth or support attention to detail Marker’s comment: 9 – 10 7 –8 5 –6 0 –4 /10

len2366840

9/6/2019 12:58:55 AM

The costing, investment and strategic opportunities section demonstrate insight into: • Resolution of pain points in existing businessprocesses • Cost of managing Cloudenvironment • Transformationoptimization Excellent meets all the requirements for this section Insightful, well-illustratedand supported 9–10 Very Good work – meets most requirements Only minor issues orlapses 7–8 Adequate work – covers the ground Not much depth, illustration orsupportoffered 5 –6 Weak – does not meet the requirements Lacks depth or support attentiontodetail 0 – 4

len2366840

9/6/2019 12:58:49 AM

The migration method provides insight into: • The methodology used to migrate to thecloud • Elements of risk and contingencies tomeet. Excellent meets all the requirements for this section Insightful, well-illustratedand supported 9–10 Very Good work – meets most requirements Only minor issues orlapses 7–8 Adequate work – covers the ground Not much depth, illustration orsupportoffered 5 –6 Weak – does not meet the requirements Lacks depth or support attentiontodetail 0 – 4

len2366840

9/6/2019 12:58:43 AM

Critical and logical assumptions are made, constraints and policy modifications are clearly stated: Excellent meets all the requirements for this section Insightful, well-illustratedand supported 9–10 Very Good work – meets most requirements Only minor issues orlapses 7–8 Adequate work – covers the ground Not much depth, illustration orsupportoffered 5 –6 Weak – does not meet the requirements Lacks depth or support attentiontodetail 0 – 4

len2366840

9/6/2019 12:58:34 AM

The cloud solution, model and provider selections process and justification demonstrate insight into: • The unique benefits andstrengths • Overview of theprovider • Clear selectionprocedure Selection procedure should fit the target IT and regulatory landscape and ensure optimal value creation. Excellent meets all the requirements for this section Insightful, well-illustratedand supported 9–10 Very Good work – meets most requirements Only minor issues orlapses 7–8 Adequate work – covers the ground Not much depth, illustration orsupportoffered 5 –6 Weak – does not meet the requirements Lacks depth or support attentiontodetail 0 – 4

len2366840

9/6/2019 12:58:24 AM

The analysis provides an insight and a good understanding of the organisation existing IT landscape and captures: • UnderlyingTechnology • TCO • Risk management orGovernance Excellent meets all the requirements for this section Insightful, well-illustratedand supported 13 –15 Very Good work – meets most requirements Only minor issues or lapses 10–12 Adequate work – covers the ground Not much depth, illustration orsupportoffered 8 –9 Weak – does not meet the requirements Lacks depth or support attentiontodetail 5 – 7 Poor 0-4 Marker’s comment:

len2366840

9/6/2019 12:58:09 AM

4. You need to submit the following on or before 11pm on the due date(07/09/2019) a) Completed assignment in MS Word &PowerPoint as per instructions of your course leader 5. Please retain all soft copies of your assignment for future reference; 6. Late assignments will carry a penalty (refer to assessment policy);and 7. Any student caught cheating (plagiarism) will receive zero marks. If copying is identified, all parties will receive zeromarks.

len2366840

9/6/2019 12:58:01 AM

You are expected to submit professionally presented word-processed assessment documents. 1. This is an individualassignment; 2. If you have any questions or, do not understand the requirements of the assignment, please see your lecturer; 3. You are expected to submit professionally presented word-processed assessment documents. Thisincludes: • A title page showing: ID number/s, name/s, lecturers’ name/s, and assessmenttitle • Correct spelling and appropriate use ofgrammar • Pages numbered including a contentspage • Questions correctly labelled and numbered with clear and consistentheadings • For main text use Time New Roman / Arial / Calibri font type and 12pt fontsize • Line spacing no less than 1.5 and no greater thandouble. • A complete reference list should be included at the back of the assessment using Harvard AGPS style of referencing with in-textcitation;

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