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1. Revenue per unit (or selling price) needs to be included in the calculations when determining the point of indifference between two processes:
A. True
B. False
2. If the average time to serve a customer is 4 minutes and customers arrive every 3 minutes on average, then
A. the queue will become infinitely long over time
B. customers will leave the queue
C. there will always be one or more customers in queue there will never be any customers in queue
3. Suppose you have a single-server queuing model with a mean arrival rate of 45 minutes between customers and a mean service rate of 60 minutes per customer. The average number of customers in the system is:
A. 2 customers
B. Cannot tell from the given information
C. 3 customers
D. 2.25 customers
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