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Determining the excessive number of complaints

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The vice president of nursing services is concerned with the number of complaints her office has received concerning her nursing units. She has collected the following data. Do any of her departments have an excessive number of complaints?

Unit

Complaints

Patient Days

Medical

779

47250

Surgical

656

44550

Maternity

181

7650

Pediatrics

208

12825

ICU

396

19800

Psychiatric

375

18000

Reference no: EM133100253

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