Determining the appropriate control charts

Reference no: EM13975120

Telemarketers for a mail-order firm are assigned to make a total of 200 calls each day, then record the number of potential customers who are interested in receiving a catalog and first-order discount coupon in the mail. For each of the past 50 days, the number of catalog/coupon packages sent is as shown here. Construct one or more appropriate control charts and comment on the state of control of the process.

Days Successes

Cabinet Number	Number of Defects	Cabinet Number	Number of Defects
1	4	16	3
2	3	17	5
3	2	18	4
4	3	19	3
5	3	20	3
6	2	21	1
7	2	22	3
8	3	23	9
9	3	24	2
10	4	25	2
11	6	26	5
12	1	27	4
13	4	28	4
14	2	29	4
15	1	30	3

Reference no: EM13975120

Questions Cloud

Interpret the process capability index : If so, determine the overall mean and standard deviation for all the units measured, then compute and interpret the Process Capability Index if the specification limits are USL 5 33.700 pounds and LSL 5 21.700 pounds.

Research theories which argue in favor of freedom of speech : Research theories which argue in favor of freedom of speech or press as communicated in the First Amendment. Three of these theories are addressed in your text: marketplace theory, self-government (Meiklejohnian) theory, and individual freedom (self-..

4 major strategic issues facing the company : An identification of the 3 4 major strategic issues facing the company that are essential to address for the organization's future. it is based in large part on the situation analysis as presented in the required appendices (see below). a justificati..

How does grazing by native herbivores impact grassland : How does grazing by native herbivores impact grassland ecosystems, what are the differences between pastoralist grazers and ranchers? Which is better for the grassland and how do we know this?

Determining the appropriate control charts : Construct one or more appropriate control charts and comment on the state of control of the process.

Create a list of tanya behaviors that you would like : Create a list of Tanya's behaviors that you would like to see improved in the classroom. Identify two priority behaviors from your list that should be included in the behavioral intervention plan. Explain why you think those are the first ones tha..

Describe the business and the project : To demonstrate competence in this unit you will need to show that you can design and develop a project plan. Your task is to select an idea, improvement or opportunity that could be applied in a business operation. Describe the business and the proje..

Program that converts kilograms into pounds : Write a program that prompts the user to enter the weight of a person in kilograms and outputs the equivalent weight in pounds output both the weights rounded to two decimal places.

Identifying and expressing feelings and needs can often soun : Identifying and expressing feelings and needs can often sound easy. But can be a difficult skill to implement. What challenges do you experience when you try and use the interpersonal relationship skills found in the "compassionate interactions" se..

User Account

All Pages