Determining how best to ensure consistency in performance

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Question: a "Remote Team Supervisor" who would be responsible for overseeing the teams who are working primarily or completely remotely; this role would be involved in determining how best to ensure consistency in performance, communication, engagement and team alignment despite these workers' being remote. Highlight what skills may be required which differ from those for Supervisors whose teams are collocated in the same call centre location.

 

 

Reference no: EM133604095

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