Determine why this particular employee is working faster

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In a routine clinical process at an outpatient clinic, obsrved times in minutes were 84, 76, 80, 84 and 76. One observed employee was working 25 percent faster than the average worker. Do we think the time spent in the out patient clinic without including the exam time, is readonable ? If not, what improvements would you recommend? What data should we gather to determine why this particular employee is working faster?

Reference no: EM133164919

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