Determine the utilization of the cashier

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Question: Students are arriving at the college office at the rate of one every 6 ± 2 minutes to pay the fees. They hand over the forms to one of the two clerks available and it takes l 0 ± 2 minutes for the clerk to verify each form. Then the forms are sent to a single cashier who takes 6 ± l minute per form. Simulate the system for 100 hours and determine the

(a) utilization of each clerk

(b) utilization of the cashier

(c) average time required to process a form (clerk + cashier)

Reference no: EM131619755

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