Determine the role of customer relationship management

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Reference no: EM131850955

Article : Designing a Research Project By Piet Verschuren and Hans Doorewaard[Second edition]

Research question: The Role of customer relationship management in collaborative consumption

Study Chapter 2, 3 and 4

• apply the feedback from the reading and your progressing insight to drawing up a research proposal on the topic.

• Explore the project context of the research project at hand and decide on a single and feasible research objective.

• Construct a research framework that gives a general indication of the steps that you plan to take to achieve the research objective;

• Examine, partly on the basis of the research framework, which information will be useful or necessary in order to achieve the research objective. Then formulate this information into a set of research questions.

Finally, you would draw up a power point slide on the research proposed topics

Reference no: EM131850955

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