Reference no: EM132224038

1. Which of the following will help determine the necessity of training within the organization?

a. A task audit

b. A learning objective assessment

c. An organizational strategy statement

d. A performance appraisal

e. A needs assessment

2. The determination of the knowledge, skills, and abilities required to perform a job is done during which of the following?

a. A performance appraisal

b. A learning objective assessment

c. An organizational assessment

d. A person analysis

e. A task analysis

3. A training and development method that helps a person learn by copying the behaviors of others is called ____________.

a. business games

b. blended training

c. role-playing

d. in-house training

e. behavior modeling

4. When an employee takes knowledge and skills learned during training and uses them at the work place, what has taken place?

a. Reactions

b. Transfer of training

c. Learning

d. Behavior changes

e. Organizational results

5. Which of the following is the extent to which an employee understood and remembered information acquired during training?

a. Organizational results

b. Synchronized study

c. Benchmarking

d. Quality standards

e. Learning

6. To reduce a new employee's anxiety and improve integration into the informal organization, what type of training should be used?

a. Team membership

b. Employee development

c. Company policies and rules

d. Corporate structure

e. Socialization

7. To improve job security, and to help employees acquire skills that keep up with changing needs, what area of training should be given to employees?

a. Company policies and rules

b. Socialization

c. Team membership

d. Employee development

e. Compensation

8. When an individual identifies career goals and how to achieve those goals, what activity is taking place?

a. Mentoring

b. Departmental development

c. Coaching

d. Management development

e. Career planning

9. As a manager moves through higher levels of the organization, which skills become most important for the manager to have and use well?

a. Coding skills

b. Interpersonal skills

c. Technical skills

d. Computer skills

e. Presentation skills

10. Which of the following is a one-on-one relationship designed to advise a less experienced employee in areas of career, personal, and professional growth and development, while allowing the organization to prepare successors for future leadership?

a. Advising

b. Reverse mentoring

c. Organizational development

d. Coaching

e. Mentoring