Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
Develop A Workplace Learning Environment
You are the manager for the debt recovery section of a regional bank. The bank is experiencing unprecedented levels of customers defaulting on their loans as a result of an international credit crisis, soaring house prices and rising petrol prices. A recent strategic decision made by the bank’s board means that the bank will reduce the leniency that it has previously shown to long-term customers and will now collect loan securities as soon as they are defaulted. The board also decided to go ahead with implementation of a new IT system that will be deployed across the organisation in order to improve tracking and reporting.
As a direct result, you have been given resourcing to hire an additional 10 collection agents—taking your team to 20. You are expecting that the existing team members will resist the change to a new IT system, as they were heavily involved in the design of the current one. You are also expecting that all collection agents will be faced with personal stress as a result of increased workload and conflict with angry or upset customers.
Discuss in 220 to 250 words the processes and tools that you will use to determine the learning and development requirements of the:
1.bank as an organisation
2.debt recovery section
3.existing team members
4.new employees
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.8 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations...
Each company will face an environmental crisis on some level. It is not always easy to predict all possible crises that may strike a company.
what are the tradeoffs involved in parallel, perpendicular , and the diagonal flow within parking lots?
Describe the five dimensions of service quality for a dentist's office and how performance in these dimensions might be measured. Please write in your own words
Human Resources (HR) is a field that deals with policies, procedures, compliance requirements, and best practices. Developments in online systems increased the use of human resources information systems (HRISs) as of the late 1990s. Discuss Human Res..
Describe to the executive sponsor what you must do from a project Time and Scheduling, perspective before you can give an answer.
Product type should meet customer needs Product type describes the goods and/or services that customers want. Sometimes the product type is strictly a physical good or strictly a service. But marketing managers who ignore the possibility that both ar..
Describe the perpetual and the periodic inventory systems. How are they different? Are there circumstances in which one system is better than the other?
A company manufactures metal sheets and metal bars. The maximum production capacity is estimated at either 800 sheets or 600 bars per day. The maximum daily demand is 550 sheets and 580 bars. The profit is $40 per sheet and $35 per bar. Formulate a l..
Bergen County's Department of Tourism and Recreation collects data on the number of visitor cars with NY license plates in one of its parks.
Is the operations management function necessary in the organization? Why or why not? How is the operations management function different from any other function in the organization? Could operations be a stand-alone function in the organization? Why ..
What are the operational risk exposures that banks encounter?What are specific system and technology risks that banks face?
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd