Reference no: EM133267160

With reference to the Netflix "Freedom & Responsibilities" slides, you are to research and understand how making a positive company culture can benefit your customers and in turn benefit your bottom line. Your job is to select and research a company who has established a company culture. Give full explanation of each question.

Task:

A) What is the name of your company? And what product or service do they provide?

B) What is the company's Mission Statement?

C) What are THREE (3) ways they create a positive morale amongst their employees and explain each? (Hint: Community involvement, dentations or charity work, incentives for staff etc.)

D) What is your company's goals within their industry or within the global economy? And how do they ensure that their employees are making sure that these goals are implemented towards their customers?

E) How do they provide the ultimate customer experience for their customers? If you are grading your selected company on their customer service based on a 1-5 star break down what would rate them and why?

G) Provide measurable content that proves having a positive company culture can truly affect a company's bottom line. (Hint: ROI, employee turnover, etc.)

H) What is your personal evaluation of the company? What are they exceling at from a company culture