Determine the demand of enterprise system

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a) Operational CRM consists of customer-facing applications and customer-touching applications. Classify which of these applications are suitable to use for high-value customers and low value customers. Provides an example of application for each.

b) Assess THREE (3) main flows regularly being managed in a supply chain.

c) Vendor plays a major role in fulfilling the demand of enterprise system. Determine TWO (2) characteristics of a vendor to support the client organization for the new generation of an enterprise system.

Reference no: EM133221702

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