Determine the decision-making process

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Suppose you work at a firm as an IT executive and your office management has been running their whole operation online since the lockdown started. Because of this your office has provided wifi facilities for every employee including you so that all of them can work from home smoothly. However, many employees have encountered problems regarding the wifi connection. So, they reported their problems towards their IT manager. Now the IT manager has to make decisions by following a decision-making process. Explain this scenario with your own words.

Reference no: EM133144575

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