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Determine the cost of your personal logistics customer

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Reference no: EM133391357

Calculate the cost of losing your customer. To help you determine the cost of your personal logistics customer.

Damage in Product / Service

Bad Treatment

Other expectations

Avoid having upset customers in the first place

Track how many unhappy customers you have and why

Handle an upset customer and win him/her back

Lead excellence

Reference no: EM133391357

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