Reference no: EM132474802

Managing Processes and Capacity

Question 1: Define the various components that make up processes, including types of inputs and outputs. What is Capacity?

Question 2: Distinguish between operational, tactical, and strategic capacity planning.

Question 3: Estimate the capacity and utilization of a process. Explain/compute: Design capacity vs. effective capacity

Question 4: Explain the impacts of bottlenecks, variance, and other factors on process performance. Theory of Constraints (1&2), Define/ identify/ understand/ work with bottleneck, Calculate basic capacity requirements (run time + setup time, compute and compare to available resources)

Manufacturing and Service Process Structures

Question 1: Compare and contrast the 7 process structures: project, job shop, batch, repetitive process, continuous process, mass customization, and cellular manufacturing. Define intermittent and repetitive operations and explain when each fit. MTS vs. ATO vs. MTO

Question 2: Compare and contrast the goals and challenges associated with a service factory, a mass service, a service shop, and a professional service.

Question 3: Describe how each of the operations layouts - fixed-position, functional, product, and cellular - is designed to meet the demands placed upon it.

Managing Inventories and Customer Service Management

Question 1: Define the different types and roles of inventory in the supply chain.  Reasons firms carry inventory / role of inventory, Safety stock (what it is, why we use it), Uncertainty in demand and supply and effect on inventory

Question 2: Explain the financial impact of inventory on firm performance. Explain/compute inventory costs

Question 3: Explain and compute asset productivity and customer service-related measures of inventory performance. Computing / understanding inventory performance metrics - inventory turnover, days of supply

Question 4: Define the elements of basic service and explain how they are measured. Computing / understanding inventory performance metrics (Order fill rate)

Question 5: Calculate inventory policy parameters to minimize total acquisition cost in continuous review, periodic review, and single period models. Basic EOQ (computation, assumptions, limitations), Explain/compute inventory costs

Question 6: Determine the cost of a company's service level policy. Compute Reorder point, Uncertainty in demand and supply and effect on inventory Reorder point, Safety stock (what it is, why we use it)

Sales and Operations Planning

Question 1: Describe the role and the process of sales and operations planning. Definition of S&OP and why it is needed

Question 2: Define the contents of an aggregate plan. Create an aggregate plan (chase vs level, when and how to use)

Question 3: Explain the relevant costs in developing an aggregate plan. Calculate the relevant costs

Question 4: Contrast different types of aggregate production strategies.

Materials and Resource Requirements Planning

Question 1: Explain the materials requirements planning (MRP) process and when it should be used. Independent vs dependent demand,Understand relationship between S&OP, MPS, MRP, and BOM

Question 2: Conduct MRP planning for items at multiple levels in the bill of materials (BOM) How to read / understand BOM, MRP logic at basic level (Net Requirements, cumulative lead time