Determine the best solutions to resolve issue

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Reference no: EM133221960

Instruction: Enact a role play to depict the following:

At least THREE (3) common problems experienced by customers in a service organization

Show how the use of problem solving and negotiation skills can be used to address the issue

Use the problem-solving process to identify solutions

Determine the best solutions to resolve this issue

Recommend THREE (3) ways the organization can empower its staff on how to deal with different types of customers while solving problems

Reference no: EM133221960

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