Determine the average number of customers awaiting repairs

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Reference no: EM131037856

Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 1.3 hours per call. Requests for copier repairs come in at a mean rate of five per eight-hour day (assume Poisson). Determine:

a. The average number of customers awaiting repairs.

b. The average number of minutes that customers await repairs.

c. The amount of time during an eight-hour day that the repairman is not out on a call.

Reference no: EM131037856

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