Reference no: EM132359203
Assignment 1 - Roster Scenario
Use the Hospitality Industry (General) Award and Fair Work Australia as a guideline for payment and conditions; write a roster for a one off function.
The function is for a Birthday Party with 280 guests. You will be serving three courses plus the cake and doing drink service to the tables as well as from the bar before and after the formal dinner, allow one front of house for every 25 guests and five back of house, three chefs (1 Head,1 Sous,1 Cook) and two kitchen hands.
The guests are to start arriving at five o'clock and will sit down to dinner at six o'clock. Roster must include also basic preparation done the day before in the central kitchen. As well the room will be set up during the day. It can't be done any earlier as a function was in that room the day before. There is another function in the room the next day so the room has to be completely pulled down that night. The function is costing $120.00 per head and the wage percentage allowed is 25%.
Students are to write a roster for both front and back of house that meet the wages budgets and which provide a level of staffing sufficient to ensure the delivery of high quality customer service.
Report - Students are required to research 3 different roster software available in Australia that could be used to publish the roster created on Part 1. Include the main differences between the softwares that have been researched and identify how each software can be used to communicate your roster. Students to explain how the roster they have produced meet legal and award requirements and high quality customer service.
In addition to this students must explain the importance of maintaining staff records and completing timesheets accurately and within designated timelines. All information must be referenced.
Assignment 2 -
The assignment requires student to show skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements within wage budgets.
Roster Scenario -
As the supervisor of the Academia Bar it is your job to draw up the staff rosters. Including yourself you have seven staff, Glen and yourself being permanent the rest casual.
The bar is open from 10am to 9pm Monday to Wednesday. 10am to 12am Thursday, 10am to 2am Friday, 10am to 10pm Saturday and 12pm to 9pm Sunday. The bars revenue is approximately $15,000.00 per week.
The permanents each have two days a week off, and the casuals work as required. Because of your CBD location it is always busy during the day (12-3pm) and on a Thursday (8pm-12am) and Friday night (11pm- 2am). Your gross pay is $1000.00 per week with Glen getting $800.00.
Casuals are paid:
- $19.00 per hour Monday to Friday,
- $22.50 per hour Saturday
- $24.00 per hour Sundays.
As the workplace is under an enterprise agreement there are no anti-social payments to be made. In order to work out your labour cost assume 46.15% on costs for permanents and 53.85% for casuals.
It is your job to write a roster that will allow for a 26% labour cost based on the above information. Keep in mind that Glen does not work on Saturday due to personal commitment and that you are on compassionate leave on Sunday. The bar requires that Glen or you are on for the closing and during busy time, if not possible higher rate (20 % extra) must be paid to the casual staff in charge.
Students are also required to explain any possible changes that could be made in the case of some of the staff are sick or not available due social and cultural matters that would make them unavailable. Determine the associated impact on budget and the legal aspects to be considered based on the legislative provisions for shifts, breaks, overtime etc.