Reference no: EM132301922

A) Explain Conflict at workplace/ school.- need details on what is happening.

B) How do you diagnose the conflicting source? do you focus on relationship or task? Do the disputants have access to the same information (informational)?

• Do the disputants perceive common information differently (perceptual)?

• Are the disputants influenced by their role in the organization (role)?

• What stressful factors in the environment might disputants be reacting to (environment)?

• In what way do disputants’ personal differences play a role in the dispute (personal)?

C) Determine the appropriate conflict resolution style by analyzing the conflict with the questions/prompts on the grid.

Situational considerations are defined as:

• Issue Importance: How important is the disputed issue? (High 2 Extremely important; Low 2 Not very important)

• Relationship Importance: How important is the relationship? (High 2 Critical, ongoing, one-of-a-kind partnership; Low 2 One-time the transaction, for which there are many other alternatives available)

• Relative Power: What is the relative level of power, or authority, between the disputants? (High 2 Boss to subordinate;

Equal 2 Peers; Low 2 Subordinate to the boss)

• Time Constraints: To what extent is the time a significant constraint in resolving the dispute? (High 2 Must resolve the dispute quickly; Low 2 Time is not a salient factor)