Reference no: EM133519807

Case Study: Human resource professionals are responsible for responding to and resolving issues that involve employees and management. A key element in resolving issues is identifying the source of the issue and trends that may impact the issue. In this scenario you are an HR analyst in an 800-employee telecom service company. Your company has a varied workforce and runs three shifts each day. The company is approximately eight years old and has a management team with mixed experience.

Your manager, who is the director of Human Resources, recently received a Department of Labor complaint. The complaint claims that employees are not paid properly for overtime in any area of the company and states that employees have brought their concerns to management repeatedly with no resolution. Your manager has asked you to investigate the root cause of the complaint. You know that you will begin your investigation with the payroll department.

In this milestone, you will investigate the complaint that was received by the company. As a reminder, in the milestone you will draft a section of Project One. The feedback for this milestone should be applied to your final submission of Project One that is due in Module Five. The complaint states that employees have complained about unfair wages. Begin your analysis by reviewing the Employee Job Description located in the Supporting Materials section. Your next step is to determine if the employees should be classified as exempt or nonexempt. Use section two of the the FLSA Designation Worksheet to support your classification. Note that the minimum salary was recently changed to $35,568. To access the worksheet, open the link located in the What to Submit section.

You will continue your investigation by analyzing the Timesheet Records document located in the Supporting Materials section to see if the employees were fairly compensated based on your determination of their classification. When you have gathered all necessary information, you will present your findings and recommendations in a risk memo. You will need to summarize your findings and the potential risks for noncompliance with management.

Questions: Specifically, you must address the following rubric criteria:

• Complaint Investigation: Determine if the employees are exempt or nonexempt utilizing the required worksheet.
• Risk Memo:
• Present Findings: Explain if employees should be considered exempt or nonexempt.
• Employee Pay: Discuss conclusions as to whether the employees are being paid correctly or not. Use examples to support your conclusions.
• Investigating Risk: Describe the potential risks to the company if the complaint is not addressed or if there is insufficient data to support the answers.
• Consider the potential for risk if the complaint is not addressed and what might be the ramifications for the company.