Reference no: EM133610378
Assignment Narrative:
You are an IT business process analyst for a Fortune 50 organization. Your organization recently acquired a struggling and insolvent technology company. However, before incorporating this company into yours, you must determine how they accomplish their day-to-day work (e.g., determine their current business processes). The eventual goal is to determine more efficient and effective future state business processes that all sites will follow.
Your manager stated the technology company's processes are either not documented or inadequately documented. In fact, many processes appear to be "ad-hoc". In addition, management is decentralized to accommodate employees located in 50 offices across several states. Lastly, management is in "flux" as the company struggles with insolvency and the unknowns associated with its acquisition making it very difficult, if not impossible, to get all the subject matter experts together at one time.
The textbook identifies various ways to approach process discovery. They are:
- Centralized vs. distributed
- Top-down vs. bottom-up
- Structured vs. free-form
Resources:
Weekly Reading(s) & textbook
Web document: Business Process Discovery
Web document: The Challenge of Process Discovery
Web page: How to Develop As-Is and To-Be Business Process?
Assignment Instructions:
You will perform a process discovery to develop "as-is" process models. Your manager wants a report describing your plan to approach this discovery. This plan must identify your proposed approach(s) and describe the reasoning behind your selection(s). Be sure to support your reasoning with factual material.