Reference no: EM133053482

The Human Resource (HR) Manager of Coney Island Water Parks, has been given the task of placing five new employees with jobs this upcoming season. The five employees were trained and are equipped with the knowledge and skills to do their jobs. They are all excited to start their very first week on the job at the amusement park. The five employees are Harvey Extra, Kyle Agreeable, Peter Hardworking, Tre Nervous and Paul Creative.

The graphic design department at Coney Island needs to redesign their park brochures and website. The HR Manger was told that they needed a candidate who has excellent creative skills and is well-trained. Paul was trained at an art school and has the technical knowledge to redesign the website and brochures. Peter Hardworking has spent many years climbing the corporate ladder in the entertainment field. He recently left a movie company and is looking forward to working for Coney Island. Harvey has a very impressive resume since he spent many years in marketing and sales and have won many awards for his excellent work.

Coney Island has been around for five years and is showing every sign of success. After the first three days on the job Kyle behaved completely out of character and in a highly damaging way which seriously threatened the existence of the whole business. He left, eventually the situation was sorted out, and the business has returned to its profitable course.

Inevitably, the HR manager was very hurt by this person's behaviour and found it hard to get over her anger and feelings of being let down. For the entire day she nursed her sense of betrayal and anger. Outwardly calm and professional, inwardly she was boiling.

QUESTIONS:

Personality has a direct impact on the behaviors of employees at work.

1. As a future manager examine two factors that determine an employee's personality.

2. Explain the Big Five personality traits that Paul and Peter has that would make them a perfect candidate for Coney Island, use information from the case to support your answer.

3. Identify which of the MBTI personality trait does Harvey have?

4. If you were the HR manager of Coney Island, explain which position would you place Harvey in and give clear details why you would place him in same?

5.Explain in detail the concept of emotional intelligence, citing evidence of same from the case.