Reference no: EM132152405

1. Edwin is the HR manager at a customer care unit with approximately 1,000 employees. He wants to statistically analyze the service data to make the recruitment process more effective by identifying desirable and undesirable qualities of employees. Edwin decides to use ratio measurement to measure the customer handling time for each employee. Edwin wants to ________ call data accurately by using an absolute scale.

2. Jim is the HR manager at a customer care unit with approximately 1,000 employees. He wants to statistically analyze the service data to make the recruitment process more effective by identifying desirable and undesirable qualities of employees. Jim observes a high positive correlation between the employees' ability to adapt and the turnaround time. However, he decides to avoid using this criterion when recruiting employees.  The statistical significance of the correlation was found to be ________  percent; thus strengthen his decision to avoid the criterion.

3. Juan is a highly qualified biomedical researcher. Having recently completed his education, he applies to work at a pharmaceutical company which is renowned for its fast-paced innovation and aggressive growth policy. Juan has the tendency to be process-oriented and is risk-averse; this would be a poor ________-________ fit for this position.  

4. Andy, the Regional HR manager asked every candidate during an interview to describe a situation in the past in which they had to display their leadership abilities even though they were not a formal leader, discuss what they did, and describe the result. This external assessment method that Andy is using is known as a ________ _________.