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Designing a process that will check applications

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  1. The regional government office that deals with passport applications is designing a process that will check applications and issue the documents. The number of applications to be pro- cessed is 1,600 per week and the time available to process the applications is 40 hours per week. What is the required cycle time for the process?
  2. For the passport office, described above, the total work content of all the activities that make up the total task of checking, processing and issuing a passport is, on average, 30 minutes. How many people will be needed to meet demand?
  3. The same passport office has a 'clear desk' policy that means that all desks must be clear of work by the end of the day. How many applications should be loaded onto the process in the morning in order to ensure that every one is completed and desks are clear by the end of the day? (Assume a 7.5 hour (450 minutes) working day.)

Reference no: EM132215977

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