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John works in an organization as an assistant manager in the IT department and recently promoted to the designation of the senior manager. Marcus, John's department head calls him to his office. Marcus shares with John that the CEO has received a letter from one of the employees of the IT department. The CEO has kept the name confidential. The letter states that the software installed recently does not perform well as expected and the department has not achieved the desired results. John is aware of this problem by the software installed and reported to his Department Head, Marcus several times before. Marcus is in favor of that software and the only supporter and has been providing positive feedback to the CEO about its performance. Marcus asks John to draft a reply to the letter that should support the system. It should say that the system is performing well with the desired results. John is confused and mentally disturbed. He wants to give the facts to the higher management about the performance of the system and does not want to hide anything. John has worked very hard to get the promotion and Marcus, being a department head, supported him as well to achieve that position. If John goes against Marcus then his career could be at stake and he cannot support his family anymore.
Questions:
1. Which of the following alternatives should John choose? Why?
a. Replying as Marcus requested
b. Providing facts
c. Refusing to write false report
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