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Design of goods and services

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Question 1- Design of goods and services, case: Great Customer Service: The Disney way and case The servicescape in the cabin of the Boing 787 Dreamliner

Question 2. Challenges faced by companies that implement e-commerce plans and strategies (online commerce). Learning from the WebVan experience

Question 3. Case ¨Play Baseball and save the planet and application of this case to companies

Question 4. Basic concepts in forecasting. Direct TV Case: Forecasting the Adoption of New Technologies

Reference no: EM133345576

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