Reference no: EM133210077

Question: Stan was hired to work as Head of Department in a branch of?ce but reported directly to Margaret, who was located at the main of?ce of your bank. Margaret would talk with Stan several times during the week to insure that he was comfortable at this job and that he was doing his job effectively. After six months, a decrease in business required Stan to be relocated to the main o?ice. Stan's duties and responsibilities remained the same. After one week, Margaret noticed that Stan was not performing his job responsibilities to company policy nor was he keeping up with his duties and responsibilities on a daily basis. When approached by Margaret, Stan objected to her concerns. His attitude changed. He would an'ive to work moody.

He would glare at Margaret, talk to her in a harsh manner, and stomp around the of?ce. lCline morning when Margaret was talking to Stan about his lack of improvement, he pounded his ?st on the desk and with an elevated tone told Margaret that she was talking down to him and he would not stand for it. Margaret has come to you, the HR specialist, for help with this problem.

a. Prepare FDUR (4} job responsibilities for the Head of Department as well as the relevant competencies for each.

b. Based on answer in question 2a., design an appropriate training program for Stan.

c. Draft Kirkpatrick's training evaluation method for the training designed in question(2b}.