Reference no: EM133107454
Question: In Module, you provided your recommendations based on information from the needs analysis that Fred Knott, the training consultant, performed at BINZ, Inc. Now it is time to revisit those training issues as you begin to develop a training session for EITHER the sales OR customer service department.
Based on your recommendations for training from your last assignment, design a training plan for BINZ, Inc. Be sure to address overall training design as well as a preliminary lesson plan.
Do not focus on specific training activities for this project, but do address:
Goals & learning objectives
Target audience(s) and number of participants
Length of training
Prerequisites (including any materials to be distributed before training)
Location and facility arrangements
Tables 5.4, 5.5 and the first part of 5.6 in your textbook may be a useful guideline for this project, though you do not have to follow this specific format. Expect to take approximately 2-3 pages (double-spaced, 12-point font) to complete this assignment. Your work will be graded on completeness, clarity, originality, interest, grammar, spelling, and punctuation (see the HRA340 Written Assignment Grading Rubric in Doc Sharing for more information).