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Students who, due to circumstances beyond their control, miss the assignment deadline or consider their performance in the assignment to have been adversely affected, should complete the form available from Student Central. When requesting an SAC for an assignment, you need to submit the SAC application form, external documentary evidence of the reason for the SAC, and the parts of the assignments that are completed to date. For example, if the Doctor's Certificate is for two days, the maximum extension will be two days. (Refer to the student Handbook for more detail)

Your assignment must be submitted electronicallyprior to 8:30 a.m. on the due date, to the “Assignment Two Files” link on the Moodle Help Desk site. A hard-copy is also required, and this must be delivered to your lecturer at the next class. Assignments which are submitted after the due date and time without having received an extension through Special Assessment Circumstances (SAC) will be penalised according to the following:- • 10% of final marks deducted if submitted within 24hrs of the deadline. • 20% of final marks deducted if submitted after 24hrs and up to 48hrs of the deadline. • 30% of final marks deducted if submitted after 48hrs and up to 72hrs of the deadline. • No grade will be awarded if submitted later than 72hrs after the deadline.

Students themselves can be an excellent resource to assist the learning of fellow students, but there are issues that arise in assessments that relate to the type and amount of assistance given by students to other students. It is important to recognise what types of assistance are beneficial to another’s learning and also what types of assistance are unacceptable in an assessment. Beneficial Assistance • Study Groups (highly recommended). Your team can share the research. • Discussion (can have class discussions if requested) • Sharing Reading Material Unacceptable Assistance • Working together on one copy of the assessment and submitting it as your own work. • Giving another student your work. • Copying someone else’s work. This includes work done by someone not on the course. • Changing or correcting another student’s work. • Copying from books, Internet, etc., and submitting it as your own work.

You need to present your IT support strategy as a report with an introduction, discussions and recommendations and a reference list. Each section will be marked about of 12 with a further 12 marks for report layout making a total of 60 marks. Submission Your submission needs to be a well set out report. (Check “Writing a report” from the Professional Skills class). Upload the report to the moodle link in assignment 1 “Upload your IT support strategy report here”. Remember to reference correctly. Check the library website if unsure. Your submission will be checked by turnitin.com. Your lecturer may use an oral examination to ensure you understand the material submitted.