Describing the characteristics of the people

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Reference no: EM133148572

Read the case "PROJECT HUGO AT LHSC: LEADING URGENT CHANGE IN HEALTHCARE" and answer the following question:

Adopt the role of Susan Johnson, the director of Pharmacy Services at the London Health Science Centre (LHSC). In the shoes of Susan, you are the change agent in charge of leading the launch and implementation of Project HUGO, the acronym for Healthcare Undergoing Optimization. While you did not define the change initiative, you were selected by top management to lead this change.

If you form a powerful coalition to implement this change, who would you like to have in it? Be specific in describing the characteristics of the people you need. Keep in mind that you want to remove possible resistance.

Link to case: https://www.coursehero.com/file/33990980/Project-HUGOpdf/

Reference no: EM133148572

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